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Our “Bumper to Bumper” Warranty
Race Labeling Concepts guarantees all of our label application machines for 2 years against any failure caused by any defective part or by any defect in our workmanship. This guarantee is “bumper to bumper“. We will replace any defective part free of charge and will fix any malfunction caused by us, on any machine, free of charge. We do not warranty our machines against abuse, misuse or accidental breakage.
Race Labeling Concepts also offers a 30 day warranty on the performance of the machine. If at the end of 30 days you are not satisfied with the machine or if we have misrepresented the machine’s capabilities in any way, you may return it for a full refund, providing it is returned in its’ original box and is in its’ original condition.
We here at Roberto’s Salsas & Sauces invested in a Race Label Machine several years ago and still use that same machine today. It has proven to be a very durable, dependable and adaptable labeler throughout the years serving as a wonderful timesaver versus hand applying labels to our various jarred products. Probably the best thing about this labeler that we like is that it simply doesn’t break down, one of the best investments we’ve made for our company by far!
I purchased the RL- RZ in 2010 and have used it for several labelings of wine bottles. It has been a superb machine and has made the job of labeling a snap. In 2012 we purchased tapered bottles. Unfortunately, the RL-RZ does not do tapered bottles. I called Marc Moore to explain our dilemma and he volunteered to send me the RLTC machine and allowed me to use it free of charge for this bottling run. Such outstanding customer service is very rare these days. We now know that Race Labeling Concepts not only sells high-quality products but also takes outstanding care of its customers.
For more than ten years I’ve been using a race label machine at my winery. It’s done a great job on all my bottles – over 250,000 of them. It’s fast and easy to use and I’ve never had a problem with it. I am pretty sure it’s going to outlast me.